NERC Scores Ikeja Electric High on Innovative Customer Solutions
The Nigerian Electricity Regulatory Commission (NERC), commended Ikeja Electric – Nigeria’s largest Electricity Distribution Company, for taking the lead in keeping pace with technology, to bring about the desired change in the power sector.
The Chairman of the NERC, Prof. James Momoh made the the commendation during an oversight visit to the corporate Head Office of Ikeja Electric in Lagos.
He said that that Ikeja Electric has shown strong commitment to solving issues militating against growth of the sector through technology while also providing innovative solutions to create better customer experience.
The power distribution company was commended for showing a strong commitment to solving issues militating against the growth of the sector.
“You have shown yourself to be a leader and good manager of the industry, making a most profound impact on both industry and customers alike. I have no doubt, therefore, going by technological innovation evolved by your company, that Ikeja Electric is the DISCO the industry can depend on for inspiration and ideas to move the power sector forward,” he said.
He further congratulated Ikeja Electric for being at the forefront of promoting gender equality in the electricity sector and used the opportunity to restate NERC’s commitment to metering of every electricity user across the country.
He called on Ikeja Electric to create knowledge management initiatives that incorporates Institutions of Higher Learning, in order to create a pool which will sustain the technological advancement recorded so far in the industry
In his response, the Chairman of Ikeja Electric, Mr Kola Adesina thanked Prof. Momoh and his entourage for the visit, especially as it coincides with the 7th anniversary of the Nigerian power sector privatisation.
He commended the Chairman for his unwavering belief in the Nigerian polity, noting that the experience and purpose of Prof. Momoh has brought a lot of positive changes to the system.
Also speaking, the Chief Executive Officer of Ikeja Electric, Mrs Folake Soetan appreciated NERC’S chairman and his team. Soetan reiterated the company’s commitment to the transformation of the power sector, with a focus on creating superior customer experience.
Ikeja Electric continues in its quest for excellent service, by churning out innovations that reinforces the Company’s commitment to delivering practical solutions, to engender customer satisfaction.
By Peace Obi